DermaSensor
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US 1 855 373 6767 | AUS 1 300 Lesion
Knowledge base
DermaSensor Help Desk
About the Device
8
What is DermaSensor™?
Features
Benefits
What is ESS and how does it work?
How does artificial intelligence and machine learning work in the context of the DermaSensor™ device?
See all 8 articles
Customer Service
8
How do I change the delivery address of my order after an order has been placed?
What happens if my credit card or bank transfer doesn't work?
Order Tracking - How can i see when my order will arrive?
How to place an order
How do I pay for it?
See all 8 articles
Preparation
2
Charging the Handheld Unit
Powering the Handheld Unit
Using the Device
7
First-Time Use
Examination Basics
Calibrating the DermaSensor Device
Handheld Unit Tip Placements
Recording the Lesion
See all 7 articles
Maintenance & Cleaning
3
When and how to clean and disinfect
Storage when not in use
Common Error Codes
Performance
6
I am a highly trained physician, why do I need this device to do what I am trained to do?
How accurate is it?
Will I miss detecting any melanoma(s) when using the DermaSensor™ device
What is sensitivity and specificity? And what is the performance of the device?
What happens if I use this on bare skin?
See all 6 articles
Effect on Patients
5
How will it benefit my patients?
Is the light source used by the DermaSensor device harmful to me or my patient in any way?
Are there any known side effects of using the DermaSensor™ device?
Does this replace the need for a biopsy?
Can I use this for my other skin conditions?
Practice Benefits
1
How does DermaSensor™ help in practice?
Troubleshooting
8
The Handheld Unit does not charge when placed in the Base.
Handheld Unit cannot calibrate
The handheld unit does not power on
The display is blank
The display is unresponsive
See all 8 articles
Technical Data, Guidance and Manufacturer's Declaration
24
Product Description
Model
Display
Battery Life
Applied Part
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Limited Warranty
1
Limited Warranty
Label Reference
1
Label Reference