- The Handheld Unit is not placed correctly in the Base.
- The power cord is not plugged into the Base and/or wall correctly.
- The white light on the front of the Base should illuminate when the Base is properly plugged into a power outlet and the Handheld Unit is properly inserted in the Base. Remove and reinsert the Handheld Unit into the Base so it is seated securely. Check the power adapter is firmly inserted into the back of the Base. Follow instructions for plugging the power adapter into the wall and Base, making sure the power adapter is securely pushed into the slot on the back of the Base, and charging instructions.
IFU 40-0004 v9