The Handheld Unit does not charge when placed in the Base.

 

Cause(s):

  • The Handheld Unit is not placed correctly in the Base.
  • The power cord is not plugged into the Base and/or wall correctly.

Solution(s):

  • The white LED light on the front of the Base illuminates when the Base is properly plugged into a power outlet and the Handheld Unit is properly inserted on the Base. Remove and reinsert the Handheld Unit onto the Base so it is seated securely. Check that all connections between the Base, the power cable, and wall outlet are all firmly connected together according to charging and storage instructions

IFU 40-0001 v7